Privacy Policy

Privacy Policy for TextAI.bot Inc.
Effective Date: October 8, 2025
Company: TextAI.bot Inc.
Address: 46 Bridge Street, Nashua, NH 03060

TextAI.bot Inc. (“we,” “our,” or “us”) operates an AI-powered communication and automation platform that provides chatbot, SMS, and email interaction services. This Privacy Policy explains how we collect, use, protect, and manage your data when you interact with our chatbot or related systems.

We collect the following types of information to deliver and improve our services:

• Personal Information: Name, phone number, email address, or any other identifiers provided during your interaction.
   
• Message Content: Texts, commands, or other content exchanged with our chatbot.
   
• Technical Data: IP address, browser type, device identifiers, operating system, and timestamps.
   
• Usage Data: Interaction logs, analytics, and system performance records.
   

We do not knowingly collect information from minors under the age of 13.

Collected data is used to:

• Deliver and maintain chatbot functionality and reliability.
   
• Improve system accuracy, response quality, and user experience.
   
• Detect, prevent, and respond to technical or security issues.
   
• Comply with applicable laws and regulatory requirements.
   
• Analyze performance and user trends for service optimization.
   

We do not sell or lease personal information to any third party.

We share information only under limited conditions:

• Service Providers: With trusted partners that securely handle hosting, processing, or data transmission under strict confidentiality terms.
   
• Legal Obligations: When required by law, subpoena, or other legal process.
   
• Business Transactions: In connection with a merger, acquisition, restructuring, or sale of assets, provided the receiving party upholds equivalent data protection standards.
   

Data is retained only as long as necessary for business operations, legal obligations, or dispute resolution. Once retention periods expire, data is securely deleted or anonymized.

TextAI.bot Inc. implements administrative, technical, and physical safeguards—including encryption, access controls, and secure storage—to protect personal information from unauthorized access, misuse, or loss.

You may have the right to:

• Request access to or a copy of your personal data.
   
• Request correction or deletion of your data.
   
• Withdraw consent for specific data uses.
   
• Object to processing based on legitimate interests or direct marketing.
   

Requests can be submitted to onboard@textai.bot.

By using our chatbot, you consent to receiving automated SMS or email communications. You may opt out at any time by replying STOP to SMS messages or contacting us directly via email.

TextAI.bot Inc. may connect with external services such as Google, Meta, or SMS gateways. Each third-party service maintains its own privacy practices and policies. We are not responsible for how those entities handle user data.

We may update this Privacy Policy periodically. Any revisions will be posted with a new effective date. Continued use of our services after updates signifies your acceptance of the revised policy.

TextAI.bot Inc.
46 Bridge Street
Nashua, NH 03060
Email: onboard@textai.bot
Phone: 1-603-674-9990

This document serves as the official Privacy Policy for TextAI.bot Inc.